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We streamline operations, reduce owner dependency, and eliminate growth-blocking friction, so your business can scale with clarity and control.
Operations Chaos is
Killing Your Growth
Higher volume means new strategies for building your team. Be confident in setting your team up for success and avoid the expense of missteps.
Design your operations to be a profit center, not a cost center. Stop leaking profits, overspending, and build workflows that fuel sustainable growth.
Get clarity that your operations aren’t leaking dollars and set up future growth to avoid overspending.
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Our approach combines quick, strategic wins that build instant momentum with high-impact changes that evolve over time. This isn’t about tweaking around the edges; it’s about breaking out of the norm and doing what actually works for your business to move you forward. We move fast, think sharp, and deliver results you won’t find anywhere else.
Like stealthy operational ninjas, we work behind the scenes to optimize your processes with minimal disruption. Our experts identify and tackle inefficiencies with precision to ensure smooth operations. Now you can focus on your priorities, while we deliver impactful results quietly in the background.
In a fast-moving world of tech and AI, Coati integrates innovation with realities of the day to day. We thoughtfully blend cutting-edge solutions with human-centered strategies, empowering your team to harness technology effectively and deliver impactful results.
We meet your team where they are by amplifying their strengths, simplifying complexity, and equipping them with the tools to lead with confidence. With Coati, your people drive the momentum, we just make sure nothing is in their way.
Experience the Coati Effect
Your Business Deserves More
Initial consultation for insights and clarity
Interactive training for skill development and tactical know how
Flexible, expert advice when needed
A comprehensive approach for maximum results
Targeted, fast solutions for specific business challenges
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“We envision a future where businesses of all sizes and industries have access to the tools, resources, and support they need to thrive.
Our clients experience a world where collaboration, innovation, and empathy are the cornerstones of success, and where they have the opportunity to make a positive impact on their team, their customers, and their community.”
- Kendi Brown, CEO of Coati Consulting
Kendi's vision for Coati Consulting is an enterprise grounded in her uncanny ability to pinpoint what holds a business back, and uncover the opportunities that will launch it forward.
Instead of offering off-the-shelf solutions, Kendi set out to create a consultancy where every insight is strategic, every recommendation is earned, and every outcome leads to meaningful, measurable progress.
Whether working one-on-one with clients, leading workshops, or sharing her expertise on stages, Kendi is providing entrepreneurs with the guidance and know how to get farther faster.
She's been at every level of startup from bootstrapped through IPO. Kendi built and scaled operational teams at Opendoor, growing from 4 to 150 while cutting costs through streamlined processes and automation. She built Customer Operations at Kindred to experience 10x growth.
Her consulting experience ranges from building scalable teams for a luxury travel firm to reach 40% growth, to building operational excellence for a 9 figure construction company. Kendi has created strategies for a wide variety of high performance coaches and specialty agencies.
Kendi doesn’t just talk strategy, she builds it into your operations. Her approach is thorough, people-first, and incredibly effective.
As a founder, I know how easy it is to get buried in the day-to-day, trying to manage growth while keeping operations afloat. Kendi came in with an ability to see the big picture, but more importantly, she knew exactly how to fix the parts slowing us down. Coati dives in, gets to the root of the problem, and creates scalable solutions that actually stick
What I loved was that Coati doesn’t fit their clients into a box but instead they listen and then build what you actually need.
I had been overwhelmed for such a long time. What I was trying just wasn’t working even from asking for help from other people. There’s other companies out there who will give you advice and guidance but Coati gave me somebody to implement it. I knew I reached my capacity for my business and didn’t know how to do more. I needed to find help.
What impressed us most was their thoughtful, in-depth approach. They asked the right questions, really listened, and didn’t just stop at surface-level fixes.
They delivered a clear, actionable solution: not just a basic flowchart, but an overview loaded with smart links to video content and documentation, making the learning experience both easy to follow and scalable. The external perspective was invaluable. They spotted our pain points quickly and provided tailored, practical ways to solve them.
Kendi works faster and more aggressively and more clearly than anyone that I’ve worked with before.
As an entrepreneur, our job is to hire people smarter than us in what we don’t know. Kendi and I will have a conversation about a problem and area of growth in the business and I can see the pattern recognition happening in Kendi’s brain. She will go from concept into specifics into how we’re organizing information. It’s like visualizing a flow that I can’t see coming. But here we are building a system. She’s already making some serious in roads in my business and she’s incredible, gifted and got that core genius that we are all looking for in our collaborators.